ALPHA Rewards Program

Last Updated: 2024-02-02

 

ALPHA REWARDS LOYALTY PROGRAM CONDITIONS

Welcome to ALPHA Rewards, our exclusive loyalty program designed to show our appreciation for your continued support. Before you dive into the rewards, please take a moment to familiarize yourself with the following program conditions:

 

EARNING POINTS
  • You'll earn 200 Rewards Points when you sign up/register for the program
  • You’ll earn 3 Reward points for every 1 AED spent on qualifying purchases.
  • Follow us on Instagram and earn 200 Reward points.
  • When you celebrate your birthday, we'll reward you with a bonus of 200 Rewards points.

 

ALPHA Rewards points are awarded based on the purchase amount before taxes and shipping.

 

REDEEMING POINTS

Accumulated points can be redeemed for discounts or rewards.

Each 100 points you earn are equivalent to a 1 AED redemption value.

Please note that ALPHA Rewards points cannot be exchanged for cash and have no cash value.

 

REFERRAL PROGRAM

Earn a 15 AED discount coupon when you refer a friend and make a successful purchase meeting the minimum spend criteria.

Your friend will also earn a 15 AED discount coupon when making a purchase from your referral link. 

 

POINTS EXPIRATION

ALPHA Rewards points are valid for 12 months from the date of earning.

Make sure to redeem your points before they expire, as expired points cannot be reinstated or redeemed.

 

QUALIFYING PURCHASES

Qualifying purchases include all products available on our website unless otherwise stated.

Exclusions may apply during specific promotions or for certain products.

 

PROMOTION STACKING

In most cases, promotions and discounts cannot be stacked unless explicitly stated.

However, ALPHA Rewards discounts may be applied to eligible purchases in addition to other available discounts when applicable.

 

MINIMUM REQUIREMENTS FOR REDEMPTION

You must have a minimum balance of 1000 Reward points to start redeeming.

The minimum balance may vary depending on the reward you wish to claim.

 

MINIMUM SPEND

Some rewards may require a minimum purchase amount in addition to the minimum points balance for redemption.

The minimum spend amount will be communicated with the specific reward.

 

REDEMPTION CONDITIONS AROUND TAXES AND SHIPPING

Please be aware that taxes, shipping fees, and any other additional charges are not covered by ALPHA Rewards points.

You are responsible for any applicable taxes and shipping costs associated with your redeemed rewards.

 

LIMITED LIABILITY

We reserve the right to modify, suspend, or terminate the ALPHA Rewards program at any time without prior notice.

We are not liable for any loss or damage, including the inability to earn or redeem points due to system errors, changes to the program, or unforeseen circumstances.

 

PERSONAL DATA PROTECTION

Your privacy is important to us, and we adhere to our Privacy Policy when handling your personal data as part of the ALPHA Rewards program.

Rest assured that your data will not be shared with third parties without your consent.

By participating in the ALPHA Rewards program, you acknowledge and agree to these conditions. We may update these terms periodically, so we recommend checking this page regularly for the latest information. If you have any questions or concerns, please don’t hesitate to contact our customer support team. Thank you for your loyalty, and we look forward to rewarding your continued patronage through ALPHA Rewards!